Houston IT Support,
Computer Repair, &
Remote Services

He did a fantastic job of restoring my computer and files. Great conversation also.

I got a quick response from Shawn after posting my request. Unfortunately, he lived in another state and wasn’t able to help me locally. We spoke for several minutes and he gave me some suggestions and advice. I really appreciate his help and willingness to go that extra mile. I wish we lived in the same area I would definitely use his services.

He was very quick to respond and did the job perfectly

I was very impressed with the quality of the work that was done for me especially for the price. Everything was done with professional quality and attention to detail. I am very glad to have hired this company!

Sean was instrumental in helping me resolve the complex issues with my PC. His patience stood out throughout the entire process, carefully listening to every detail and never rushing, even when troubleshooting was challenging. His professionalism was evident in the methodical way he approached each problem, maintaining a calm and organized demeanor that inspired confidence. Most importantly, his knowledge and expertise in diagnosing and fixing PC problems were clear. He expertly navigated system errors, driver issues, and network problems, providing clear explanations and step-by-step guidance. His dedication to solving the issues while ensuring I understood the process made the entire experience both effective and reassuring. 100% would recommend Sean to my friends and family, and good thing now I have his contact saved.

Sean was an ABSOLUTE delight to work with, he broke down my problem in simplest terms where even I could understand, even got to know each other while my laptop loaded Windows up again. He's definitely my new GOTO tech should I need him again. I HIGHLY recommend Sean, he's worth EVERY penny! All star!

Problem solved and my built-in camera was caput. I needed to find resolution and that is what I got!

Great! He called me right back after I sent the request and helped my son get up and running right away!

Everything works perfect now. I am very appreciate you for your help and will recommend you all my friends

Fixed my PC issues and went ahead and made my laptop run smoother! 10/10 would recommend, responds fast as well

He was very helpful and went through everything in my system to make sure there was no more issues

If you are having issues with your computer, in need of a tune-up, or want to add complicated software then you need to reach out to PrecisionIT4U. They will do the job quickly and right the first time. Think of them as your own IT department that is there to help you when needed.

Shawn was quick to respond and worked diligently to resolve my locked up computer. He was able to fix everything remotely, and his pricing was better than others I had contacted. Highly recommend!

If you are having issues with your computer, in need of a tune-up, or want to add complicated software then you need to reach out to PrecisionIT4U. They will do the job quickly and right the first time. Think of them as your own IT department that is there to help you when needed.

Shawn was quick to respond and worked diligently to resolve my locked up computer. He was able to fix everything remotely, and his pricing was better than others I had contacted. Highly recommend!

Shawn was amazing. My laptop was bogged down and not running optimally. He walked me through all of the scans/updates that he performed and discussed preventative measure and other tips to keep my machine tip top. I may actually hire him to be my company's IT guy!

I wish there were more than 5 stars because working with PrecisionalT4U was the most pleasant experience. Shawn is so knowledgeable, pleasant and patient. Even though there was some work needed to fix my issue, he certainly proved he knows what to do and how to get the job done. I am so thankful I chose PrecisionalT4U and if needed, will definitely contact him again.

It feels good to have a whole new system in front of me.

Shawn was very informative about what was going on. He did everything possible to get my data back. He even tried older recovery software to cure the problem.The problem ended up being a bad hard drive. I will definitely use his service again if the need ever arises again.

Sean was extremely helpful in getting my computer updated and cleaned up after it had been neglected for sometime. He was professional, knowledgeable and provided great service at a fair price. I will definitely use him again for any IT issues.

Sean was super responsive and on top of it all. He got back to me in a New York minute and as a New Yorker I appreciated that. He was also thorough in his analysis of my computer and I would highly recommend him.

Exceptional knowledge of the field. Generous with time. Friendly while working. Went over and beyond. Will definitely use again. Highly recommend.

Sean was an amazing help, he was very attentive and thorough, and guided me through every step making it simple. I would highly recommend

I decided my computer needed attention, and when I searched for help, PercisionIT4U answered immediately. I explained my problem; he began searching the system for anything that needed attention, repairing the issue and adding programs that I might use in the future. They did great work, and I will use them again when needed.

Shawn was Effective, Friendly and Responsive. He successfully updated my wife's old laptop computer, and replaced the corrupted OS on my laptop to Windows 11.

Shawn did AMAZING work helping me out. He not only walked me through steps of getting old drive out after realizing it was defective, but also took time to help update my wife's computer and clear out several years of built up "junk" that helped her computer work more efficiently. From advice on product and best options for a replacement digital drive to walking me through all the processes, Shawn was very patient and understanding. Highly recommend Shawn for your computer tech needs.

I had a major hardware issue with a custom PC and Sean walked me through every step from beginning to end in order to set up the entire system to be as user friendly as possible. The biggest issue with the tower ended up being a relatively simple fix but in the meantime, he was able to guide me into Windows 11 as well as swapping boot drives in order for performance to improve drastically. Thank you again!

If you are looking for a PC/Laptop technician go no further, you have just found the best. Shawn goes over and above. I hired him to clean out my old computer and he worked on it for hours. I am not a weathy person but I felt I should pay him more than what he asked because he was so thorough. I hope you use him and come away as satisfied as I was. Sara

I was contacted immediately after I input my problem. Work was started immediately to clean up my PC and eliminate viruses and a Trojan Horse. An antivirus program was installed and my questions were answered. The work was finished late on a Sunday night.

I had a Facebook issue that I thought might be the result of malware. Shawn responded quickly to my request for troubleshooting assistance. He was very pleasant to work with, and he was prompt at calling me at our scheduled appointment time. After confirming the issues I was having, Shawn did a thorough check of my computer in an effort to locate potential issues. After running several different virus checks, and then trying a couple of additional s/w tools that were not familiar to me, Shawn located a DNS Hijacker program and removed it. (At this moment, it does not look like the Hijacker program was related to the Facebook issue. However, I'm glad that Shawn removed it from my computer, because who knows what it was doing?) Shawn also helped me locate some alternate ways to contact FB, since the standard way provided by FB did not work for me. I will be attempting to contact FB using the alternate ways Shawn was able to find. I would definitely use Shawn again. (But I'm hoping I won't have to.)

Shawn worked tirelessly on helping me to solve my problem. He was cordial and committed to getting my computer where it needs to be

Very genuine guy who seriously knows what he is doing and if you have a gaming pc he can hook you up for sure he games himself a bit. I have had other tech guys tell me my gaming pc was too complicated to work on and they just do laptops and basic desktops but this guy sat on the computer with me for over 2 hours an charged me way less then I thought he would. I will be asking him to help me in the future for sure. We’ll done

PrecisionIT4U did amazing work helping me get my PC up and running. He had great response time great work quality, and just overall made it a good experience!

A difficult job to find the right answers. He was very patient and he helped tremendously. Will definitely call him again if needed.

Sean was wonderful. I didn't feel like he was being condescending to me, which is a huge thing on whether I will work with/for someone or not. He seemed to be very knowledgeable and professional, but not so much I felt intimidated, or unheard. He also texted me yesterday and wished me a Happy Mother's Day which I felt was way up and beyond what was expected. I would 100% recommend him to others.

I had a great experience and result by working with Sean. He was super responsive in just a few minutes he responded to my inquiry. The quality of work was exceptional and he was super patient which is rare these days. Overall very professional so for all these reasons, and more, I would give him 5 Stars plus. Will for sure call him again should I need his services.

He was very kind to reach out and willing to help, but I lost my phone and was unreachable. Problem got resolved in the interim.

I'm a Happy Camper-I hope to do more with this Company. Always thinking out of the box -and thinking in the abstract . Thank you-

Very Happy with the results. Great customer service. I will recommend IT4U to anyone with computer issues. Thank you… good job!

Sean is very responsible and flexible with my schedule. He fixed my laptop issue fast and good. Will definitely go to him for my next IT issues.

He was able to provide a complete restore with Macrium that Geek Squad was unable to do. In fact Geek Squad had never heard of Macrium before. Neither were they able to restore Outlook. Very grateful for Shawn

Shawn was great. Called back quickly and handled my problem right away. Would def recommend to someone else.

Sean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the problem but also took the time to clean and update my computer removing harmful software and talked with me about records storage options. He made me feel as if he really cared about me and my company going beyond fixing technical issues. He is my go-to for technical support from now on. Thank you, Sean,

Life-saver. He was thorough, understanding, and helped resolve my issue with effectiveness and efficiency.

PrecisionIT4U was able to help us immediately, remotely, and was so easy to work with and was very knowledgeable. His experience was obvious, and he persisted until we had our computer and all apps back up and running. I was helping my mother-in-law in another state, so we had a 3-way call with 4 people involved, and our tech was unflappable even in that situation! His calm, friendly, and competent demeanor helped all of us stay calm, a big plus. I highly recommend him, and will be happy to use him again in the future.

I had a problem with my computer's sound that I thought couldn't be solved. I was considering buying a new computer, but my husband suggested I try a repairman first. I found computer repairmen on Thumbtack. The first person who called gave up without trying saying he could not fix my problem. I immediately got a call from PreccisionIT4U, and he seemed hopeful that he could find a solution. He recommended that I upgrade from Windows 10 to Windows 11 as it was more stable, and he expressed confidence that he could fix the sound problem by downloading Windows 11. I was skeptical but decided to let him try. Despite having another customer, he spent several hours working on the issue and didn't give up. Finally, he found a sound solution and I was overjoyed! I saved hundreds, if not thousands, of dollars. Sean, the repairman, could have charged twice as much as he did, and I would have happily paid it because of the amount of time and patience he showed while trying different solutions. I highly recommend him! His phone number is 956 667 4206.

Most competent remote computer software repair I have ever seen. Shawn works fast and goes the extra mile to make the repair right. Highly recommend.

Very knowledgeable and extremely patient in explaining everything that is transpiring. Work was done quickly and efficiently. I would highly recommend!

Brilliant! Absolutely brilliant! My external HDD was dead with crucial data. He blew life into it in a mere 30 mins A trillion star rating. Highly recommended!

First, I was pleasantly surprised by the quickness of the response. My laptop problem was the sudden and unexpected appearance of viruses and getting high-end protection. From the moment I got the call, Shawn, working remotely, immediately got control of the problems with my laptop, and several hours later, everything was resolved. Shawn is definitely very friendly, personable, and, in my opinion, highly professional. I am very pleased with the results of the work, and I greatly appreciate the policy of not charging for over 3 hours of work, as my laptop definitely took longer than that to solve. Highly recommended. Steve in Littleton, CO.

Shawn was awesome, call me within a few minutes of summiting the request. Then we got started right away. was able to fix my email issue and everything was working great by the time we finished. Highly recommended ! pricing also very reasonable. I personally will be using Shawn in the future. Thanks for all the help

Total life-saver on very short notice. Made a lot of great suggestions that i agreed to, and also solved my virus problem.

As others have previously mentioned, the fixes took longer than we expected, but it was because he wanted to make sure the job was done right. He was very thorough in his analysis of the problems and was quick to know the solutions. I plan to utilize his services for ongoing maintenance.

Everything was great; It took a little bit longer but the out come was what I expected. Shawn got rid of the trouble in my computer. YEA

Was a great experience. He could not help me due to distance but offered different options and gave me some ideas as to the problem.

I was ready to look for a new laptop but decided to check out local repair options. Found Thumtack and the first name they gave me was Shawn. He was not local, in another state, but was able to fix my computer issues remotely. It took longer than the time he quoted a price for but he didn't charge me extra. Very easy to work with. I'm more than satisfied with the results. I'm impressed!

I recently had the pleasure of working with the iTech tech from PrecisionIT4U and I must say that the level of service I received was truly outstanding. Despite not feeling well, he remained attentive, precise, patient, and informative throughout the entire process. From the moment I reached out for assistance, he made me feel like a valued customer. He actively listened to my concerns and took the time to fully understand the issue at hand. The attention to detail was remarkable, as he meticulously assessed the problem and provided me with clear and concise explanations every step of the way. What truly impressed me was his unwavering patience. Despite facing physical discomfort, I never felt rushed through the troubleshooting process . In addition , he took time to address all of my questions, ensuring that I fully understood the solutions . Nevertheless, his dedication to providing exceptional customer service was evident the willingness to go above and beyond, even under challenging circumstances.

Thanks for setting up our new computer, connecting our printer and figuring out how to get our new iRobot working. Wonderful!

SHAWN WAS VERY KNOWLEDGEABLE, AND PRICE WAS COMPETITIVE. I WILL USE HIM AGAIN IN THE FUTURE.

Shawn was awesome. I was having trouble with my gaming PC, as I was consistently getting stuck in the blue screen at bootup. Contacted me almost immediately, took the time to listen to my problem and truly diagnose it rather than just throw guesses out there. Helped me through every step of the way. I would deff use Shawn again if I ever needed more IT help, and I recommend Shawn to anyone looking for some help with their computer issues.