What our clients are saying?
Thumbtack
Dean H.3/28/2024
He was able to provide a complete restore with Macrium that Geek Squad was unable to do. In fact Geek Squad had never heard of Macrium before. Neither were they able to restore Outlook. Very... Read MoreHe was able to provide a complete restore with Macrium that Geek Squad was unable to do. In fact Geek Squad had never heard of Macrium before. Neither were they able to restore Outlook. Very grateful for Shawn Less
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Natache M.3/02/2024
Sean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the... Read MoreSean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the problem but also took the time to clean and update my computer removing harmful software and talked with me about records storage options. He made me feel as if he really cared about me and my company going beyond fixing technical issues. He is my go-to for technical support from now on. Thank you, Sean, Less
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Natache M.
3/02/2024
Sean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the problem but also took the time to clean and update my computer removing harmful software and talked with me about records storage options. He made me feel as if he really cared about me and my company going beyond fixing technical issues. He is my go-to for technical support from now on. Thank you, Sean,
Karen S.2/28/2024
PrecisionIT4U was able to help us immediately, remotely, and was so easy to work with and was very knowledgeable. His experience was obvious, and he persisted until we had our computer and all apps... Read MorePrecisionIT4U was able to help us immediately, remotely, and was so easy to work with and was very knowledgeable. His experience was obvious, and he persisted until we had our computer and all apps back up and running. I was helping my mother-in-law in another state, so we had a 3-way call with 4 people involved, and our tech was unflappable even in that situation! His calm, friendly, and competent demeanor helped all of us stay calm, a big plus. I highly recommend him, and will be happy to use him again in the future. Less
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Karen S.
2/28/2024
PrecisionIT4U was able to help us immediately, remotely, and was so easy to work with and was very knowledgeable. His experience was obvious, and he persisted until we had our computer and all apps back up and running. I was helping my mother-in-law in another state, so we had a 3-way call with 4 people involved, and our tech was unflappable even in that situation! His calm, friendly, and competent demeanor helped all of us stay calm, a big plus. I highly recommend him, and will be happy to use him again in the future.
MARY A.2/27/2024
I had a problem with my computer's sound that I thought couldn't be solved. I was considering buying a new computer, but my husband suggested I try a repairman first. I found computer repairmen... Read MoreI had a problem with my computer's sound that I thought couldn't be solved. I was considering buying a new computer, but my husband suggested I try a repairman first. I found computer repairmen on Thumbtack. The first person who called gave up without trying saying he could not fix my problem. I immediately got a call from PreccisionIT4U, and he seemed hopeful that he could find a solution. He recommended that I upgrade from Windows 10 to Windows 11 as it was more stable, and he expressed confidence that he could fix the sound problem by downloading Windows 11. I was skeptical but decided to let him try. Despite having another customer, he spent several hours working on the issue and didn't give up. Finally, he found a sound solution and I was overjoyed! I saved hundreds, if not thousands, of dollars. Sean, the repairman, could have charged twice as much as he did, and I would have happily paid it because of the amount of time and patience he showed while trying different solutions. I highly recommend him! His phone number is 833 215 1832. Less
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MARY A.
2/27/2024
I had a problem with my computer's sound that I thought couldn't be solved. I was considering buying a new computer, but my husband suggested I try a repairman first. I found computer repairmen on Thumbtack. The first person who called gave up without trying saying he could not fix my problem. I immediately got a call from PreccisionIT4U, and he seemed hopeful that he could find a solution. He recommended that I upgrade from Windows 10 to Windows 11 as it was more stable, and he expressed confidence that he could fix the sound problem by downloading Windows 11. I was skeptical but decided to let him try. Despite having another customer, he spent several hours working on the issue and didn't give up. Finally, he found a sound solution and I was overjoyed! I saved hundreds, if not thousands, of dollars. Sean, the repairman, could have charged twice as much as he did, and I would have happily paid it because of the amount of time and patience he showed while trying different solutions. I highly recommend him! His phone number is 833 215 1832.
Steve V.2/16/2024
Shawn was awesome, call me within a few minutes of summiting the request. Then we got started right away. was able to fix my email issue and everything was working great by the time we... Read MoreShawn was awesome, call me within a few minutes of summiting the request. Then we got started right away. was able to fix my email issue and everything was working great by the time we finished. Highly recommended ! pricing also very reasonable. I personally will be using Shawn in the future. Thanks for all the help Less
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Steve V.
2/16/2024
Shawn was awesome, call me within a few minutes of summiting the request. Then we got started right away. was able to fix my email issue and everything was working great by the time we finished. Highly recommended ! pricing also very reasonable. I personally will be using Shawn in the future. Thanks for all the help
Sue M.2/08/2024
As others have previously mentioned, the fixes took longer than we expected, but it was because he wanted to make sure the job was done right. He was very thorough in his analysis of... Read MoreAs others have previously mentioned, the fixes took longer than we expected, but it was because he wanted to make sure the job was done right. He was very thorough in his analysis of the problems and was quick to know the solutions. I plan to utilize his services for ongoing maintenance. Less
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Sue M.
2/08/2024
As others have previously mentioned, the fixes took longer than we expected, but it was because he wanted to make sure the job was done right. He was very thorough in his analysis of the problems and was quick to know the solutions. I plan to utilize his services for ongoing maintenance.
Patti L.1/13/2024
I was ready to look for a new laptop but decided to check out local repair options. Found Thumtack and the first name they gave me was Shawn. He was not local, in... Read MoreI was ready to look for a new laptop but decided to check out local repair options. Found Thumtack and the first name they gave me was Shawn. He was not local, in another state, but was able to fix my computer issues remotely. It took longer than the time he quoted a price for but he didn't charge me extra. Very easy to work with. I'm more than satisfied with the results. I'm impressed! Less
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Patti L.
1/13/2024
I was ready to look for a new laptop but decided to check out local repair options. Found Thumtack and the first name they gave me was Shawn. He was not local, in another state, but was able to fix my computer issues remotely. It took longer than the time he quoted a price for but he didn't charge me extra. Very easy to work with. I'm more than satisfied with the results. I'm impressed!
Miranda G.12/30/2023
I recently had the pleasure of working with the iTech tech from PrecisionIT4U and I must say that the level of service I received was truly outstanding. Despite not feeling well, he remained attentive,... Read MoreI recently had the pleasure of working with the iTech tech from PrecisionIT4U and I must say that the level of service I received was truly outstanding. Despite not feeling well, he remained attentive, precise, patient, and informative throughout the entire process. From the moment I reached out for assistance, he made me feel like a valued customer. He actively listened to my concerns and took the time to fully understand the issue at hand. The attention to detail was remarkable, as he meticulously assessed the problem and provided me with clear and concise explanations every step of the way. What truly impressed me was his unwavering patience. Despite facing physical discomfort, I never felt rushed through the troubleshooting process . In addition , he took time to address all of my questions, ensuring that I fully understood the solutions . Nevertheless, his dedication to providing exceptional customer service was evident the willingness to go above and beyond, even under challenging circumstances. Less
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Miranda G.
12/30/2023
I recently had the pleasure of working with the iTech tech from PrecisionIT4U and I must say that the level of service I received was truly outstanding. Despite not feeling well, he remained attentive, precise, patient, and informative throughout the entire process. From the moment I reached out for assistance, he made me feel like a valued customer. He actively listened to my concerns and took the time to fully understand the issue at hand. The attention to detail was remarkable, as he meticulously assessed the problem and provided me with clear and concise explanations every step of the way. What truly impressed me was his unwavering patience. Despite facing physical discomfort, I never felt rushed through the troubleshooting process . In addition , he took time to address all of my questions, ensuring that I fully understood the solutions . Nevertheless, his dedication to providing exceptional customer service was evident the willingness to go above and beyond, even under challenging circumstances.
Kathryn J.12/28/2023
Hiring Shawn was the easiest thing I did all week. He quickly fixed a virus on my son's computer, told us how it happened and installed a new software to protect it in the future.... Read MoreHiring Shawn was the easiest thing I did all week. He quickly fixed a virus on my son's computer, told us how it happened and installed a new software to protect it in the future. Nice job! I would highly recommend him. Less
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Victoria G.12/27/2023
Shawn is remarkably skilled and talented. He's also kind, patient, and a great communicator, which is critical when dealing with someone who's very anxious about their computer and its precious data! He quickly diagnosed and... Read MoreShawn is remarkably skilled and talented. He's also kind, patient, and a great communicator, which is critical when dealing with someone who's very anxious about their computer and its precious data! He quickly diagnosed and fixed multiple problems with my laptop, and I remain grateful for his expertise as well as his interpersonal skills. Less
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Victoria G.
12/27/2023
Shawn is remarkably skilled and talented. He's also kind, patient, and a great communicator, which is critical when dealing with someone who's very anxious about their computer and its precious data! He quickly diagnosed and fixed multiple problems with my laptop, and I remain grateful for his expertise as well as his interpersonal skills.
Tim M.12/22/2023
Well versed in all aspects of setting up and correcting problems with PC's. I called Sean to help a senior friend that is already challenged with running his computer and Sean was punctual and... Read MoreWell versed in all aspects of setting up and correcting problems with PC's. I called Sean to help a senior friend that is already challenged with running his computer and Sean was punctual and well prepared for the job at a reasonable cost. Would highly recommend. Less
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Maverick C.12/19/2023
Sean is extremely personable, and is very kind with tech dummies like myself. He gave me the knowledge I need to keep my issue from happening again hopefully, and he was straight to the point... Read MoreSean is extremely personable, and is very kind with tech dummies like myself. He gave me the knowledge I need to keep my issue from happening again hopefully, and he was straight to the point and didn’t waste time. Less
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