Did a great and thorough job getting me back

Shawn was Effective, Friendly and Responsive. He successfully updated my wife's old laptop computer, and replaced the corrupted OS on my laptop to Windows 11.

Excellent communication!

Shawn did AMAZING work helping me out. He not only walked me through steps of getting old drive out after realizing it was defective, but also took time to help update my wife's computer and clear out several years of built up "junk" that helped her computer work more efficiently. From advice on product and best options for a replacement digital drive to walking me through all the processes, Shawn was very patient and understanding. Highly recommend Shawn for your computer tech needs.

I had a major hardware issue with a custom PC and Sean walked me through every step from beginning to end in order to set up the entire system to be as user friendly as possible. The biggest issue with the tower ended up being a relatively simple fix but in the meantime, he was able to guide me into Windows 11 as well as swapping boot drives in order for performance to improve drastically. Thank you again!

If you are looking for a PC/Laptop technician go no further, you have just found the best. Shawn goes over and above. I hired him to clean out my old computer and he worked on it for hours. I am not a weathy person but I felt I should pay him more than what he asked because he was so thorough. I hope you use him and come away as satisfied as I was. Sara

I was contacted immediately after I input my problem. Work was started immediately to clean up my PC and eliminate viruses and a Trojan Horse. An antivirus program was installed and my questions were answered. The work was finished late on a Sunday night.

I had a Facebook issue that I thought might be the result of malware. Shawn responded quickly to my request for troubleshooting assistance. He was very pleasant to work with, and he was prompt at calling me at our scheduled appointment time. After confirming the issues I was having, Shawn did a thorough check of my computer in an effort to locate potential issues. After running several different virus checks, and then trying a couple of additional s/w tools that were not familiar to me, Shawn located a DNS Hijacker program and removed it. (At this moment, it does not look like the Hijacker program was related to the Facebook issue. However, I'm glad that Shawn removed it from my computer, because who knows what it was doing?) Shawn also helped me locate some alternate ways to contact FB, since the standard way provided by FB did not work for me. I will be attempting to contact FB using the alternate ways Shawn was able to find. I would definitely use Shawn again. (But I'm hoping I won't have to.)

Shawn worked tirelessly on helping me to solve my problem. He was cordial and committed to getting my computer where it needs to be

Very genuine guy who seriously knows what he is doing and if you have a gaming pc he can hook you up for sure he games himself a bit. I have had other tech guys tell me my gaming pc was too complicated to work on and they just do laptops and basic desktops but this guy sat on the computer with me for over 2 hours an charged me way less then I thought he would. I will be asking him to help me in the future for sure. We’ll done

PrecisionIT4U did amazing work helping me get my PC up and running. He had great response time great work quality, and just overall made it a good experience!

A difficult job to find the right answers. He was very patient and he helped tremendously. Will definitely call him again if needed.

Sean was wonderful. I didn't feel like he was being condescending to me, which is a huge thing on whether I will work with/for someone or not. He seemed to be very knowledgeable and professional, but not so much I felt intimidated, or unheard. He also texted me yesterday and wished me a Happy Mother's Day which I felt was way up and beyond what was expected. I would 100% recommend him to others.

I had a great experience and result by working with Sean. He was super responsive in just a few minutes he responded to my inquiry. The quality of work was exceptional and he was super patient which is rare these days. Overall very professional so for all these reasons, and more, I would give him 5 Stars plus. Will for sure call him again should I need his services.

He was very kind to reach out and willing to help, but I lost my phone and was unreachable. Problem got resolved in the interim.

I'm a Happy Camper-I hope to do more with this Company. Always thinking out of the box -and thinking in the abstract . Thank you-

Came to my home. Personable and easygoing. Pulled the data I needed from my dead laptop.

Sean is very responsible and flexible with my schedule. He fixed my laptop issue fast and good. Will definitely go to him for my next IT issues.

Very Happy with the results. Great customer service. I will recommend IT4U to anyone with computer issues. Thank you… good job!

Sean is very responsible and flexible with my schedule. He fixed my laptop issue fast and good. Will definitely go to him for my next IT issues.

Life-saver. He was thorough, understanding, and helped resolve my issue with effectiveness and efficiency.

Amazing experience and very helpful.

He was able to provide a complete restore with Macrium that Geek Squad was unable to do. In fact Geek Squad had never heard of Macrium before. Neither were they able to restore Outlook. Very grateful for Shawn

He was able to provide a complete restore with Macrium that Geek Squad was unable to do. In fact Geek Squad had never heard of Macrium before. Neither were they able to restore Outlook. Very grateful for Shawn

Very knowledgeable! Nice guy

Coming from not knowing anything about a PC. The service provided was very helpful and informative.

he fixed the problem and was very good

Sean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the problem but also took the time to clean and update my computer removing harmful software and talked with me about records storage options. He made me feel as if he really cared about me and my company going beyond fixing technical issues. He is my go-to for technical support from now on. Thank you, Sean,

Shawn was great. Called back quickly and handled my problem right away. Would def recommend to someone else.

Sean saved the day. The scanner would not recognize the printer and I needed to immediately scan documents to a government client. Sean not only stepped in and reconfigured everything to fix the problem but also took the time to clean and update my computer removing harmful software and talked with me about records storage options. He made me feel as if he really cared about me and my company going beyond fixing technical issues. He is my go-to for technical support from now on. Thank you, Sean,

Super professional. Quick response and solve my problem in no time !

Honest, knowledgeable, effective, and great communication. Skip the rest and go where you can get great assistance.

Most competent remote computer software repair I have ever seen. Shawn works fast and goes the extra mile to make the repair right. Highly recommend.

PrecisionIT4U was able to help us immediately, remotely, and was so easy to work with and was very knowledgeable. His experience was obvious, and he persisted until we had our computer and all apps back up and running. I was helping my mother-in-law in another state, so we had a 3-way call with 4 people involved, and our tech was unflappable even in that situation! His calm, friendly, and competent demeanor helped all of us stay calm, a big plus. I highly recommend him, and will be happy to use him again in the future.

I had a problem with my computer's sound that I thought couldn't be solved. I was considering buying a new computer, but my husband suggested I try a repairman first. I found computer repairmen on Thumbtack. The first person who called gave up without trying saying he could not fix my problem. I immediately got a call from PreccisionIT4U, and he seemed hopeful that he could find a solution. He recommended that I upgrade from Windows 10 to Windows 11 as it was more stable, and he expressed confidence that he could fix the sound problem by downloading Windows 11. I was skeptical but decided to let him try. Despite having another customer, he spent several hours working on the issue and didn't give up. Finally, he found a sound solution and I was overjoyed! I saved hundreds, if not thousands, of dollars. Sean, the repairman, could have charged twice as much as he did, and I would have happily paid it because of the amount of time and patience he showed while trying different solutions. I highly recommend him! His phone number is 833 215 1832.

Life-saver. He was thorough, understanding, and helped resolve my issue with effectiveness and efficiency.